The Trussell Trust runs the largest network of food banks in the UK, giving emergency food and support to people in crisis. Fourteen million people live below the poverty line and in the last year close to 3 million emergency food parcels were distributed to people in crisis.
Please note that this telephone line is manned during the foodbank opening hours: Tuesday and Thursday 11am-3pm and Saturday 11am-1pm. If you contact us outside of these hours please leave a voicemail and/or text message if you are unable to get through, and we will get back to you as soon as possible.
If you are unable to contact us by phone, or have any other general enquiries please email: [email protected]
PLEASE NOTE THAT OUR SATURDAY OPENING HOURS ARE NOW 11AM-1PM
Call our free national helpline
If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.
Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →